Data Deletion Instructions

You control your data. This page explains how to remove your Facebook connection, your ServiceVelociti account data, or both. These steps can be performed by anyone, no technical support required.

Option 1 — Disconnect Facebook (removes your token and Page connection)

To stop ServiceVelociti from posting to your Facebook Page and remove your stored Page access token:

• Open the ServiceVelociti app and go to Before/After Showcase.
• In the Facebook connection card, tap Disconnect.
• This immediately removes your stored Page access token and Page selection from your ServiceVelociti account. We can no longer post on your behalf.

Option 2 — Remove ServiceVelociti from within Facebook

To revoke access on Facebook's side (which invalidates any token immediately):

• Go to Facebook Settings → Business Integrations.
• Find ServiceVelociti in the list.
• Remove it. This disconnects the app and deletes the authorization on Facebook's end.

After removing it in Facebook, we recommend also disconnecting inside ServiceVelociti (Option 1) so your local connection record is cleared.

Option 3 — Request full account and data deletion

To delete your entire ServiceVelociti account and all associated data (business profile, customers, invoices, proposals, expenses, and Facebook connection), email hello@servicevelociti.com from the address on your account with the subject "Account deletion request."

We process verified deletion requests within 30 days. Once completed, your data is permanently removed from our active systems. Note that content you already published to Facebook remains on your Facebook Page — to remove posted content, delete it directly on Facebook.

What gets deleted when

• Posted images: deleted shortly after posting (immediately on a confirmed direct post; within about one hour on the manual fallback path).
• Facebook token: deleted when you disconnect (Option 1) or remove the app in Facebook (Option 2).
• Full account data: deleted within 30 days of a verified deletion request (Option 3).

Questions

Email hello@servicevelociti.com and we'll help.